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How to Remove “24×7 Help” Virus? ( Removal Guide )

Some users complained that they feel that 24×7 HELP with the silly looking woman on their screen terminally would make they nauseated if they just have to live with her. How can they remove this malware? Read this article and follow the removal guide below step by step.


What is “24×7 Help” Virus


“24×7 Help” virus is a software that is designed to promote numerous software products and persuade users that those products can solve the all their PC issues and more. Through an hourly charge remote support, this software is available to repair your PC issues. It is not a virus but a potentially unwanted program (PUP). Causing this software always install on users PC without their knowledge, so normally, it will be regard as virus by them.


Once infected by “24×7 Help” virus, there will be a disgusting icon of a support person’s head nearby the active window, like this 10 or this 11 . And when you click on it, the following ads will pop up.



When you click System Check, it will display the picture below to promote its software products:


You are promoted to install its products such as spyware, PC performance optimizer and online files backup, etc. Also, it offers you its hotline +1561-948-3761 to mislead you to receive its related software products when your PC encounters problems.

Maybe it seems not malicious, however, it does have some bad influences on your PC.

 Hook deep into your operating system via rootkit capabilities
 Hijack your browser
 Collect your browsing habits, search queries to change your browsing experience.


How Dose “24×7 Help” Virus Infect Your PC


Typically, it is bundled with free software, shareware and video, etc. you download from internet, such as website,,, CNET, Brothersoft. During the process of installing such free software, selecting Recommended Installation makes “24×7 Help” virus install on your PC successfully. Therefore, you should always be attentive when download free software and also remember to choose Customized Installation to avoid being infected by “24×7 Help” virus and other malware.



How to Remove “24×7 Help” Virus


  • Step 1: Uninstall “24×7 Help” virus and other unknown applications installed recently from control panel or via Cloud System Booster.
  • Step 2: Remove residual junk files and invalid registry entries from your PC using Cloud System Booster
  • Step 3: Block spam ads, malicious websites including phishing websites automatically via Anvi Ad Blocker



Step 1: Remove “24×7 Help” virus from your computer through Control Panel


Please note, “24×7 Help” virus is installed on your PC alongside those the third party software and you are suggested to uninstall any third party program that is suspiciously related or unfamiliar for you. By the way, you’d better consider the recent installed program tracing back to time of the “24×7 Help” popups appearing.


For Windows XP:


Click “Start“>”Control Panel“>”Add or Remove Programs“>”Programs and Features“>Look for “24×7 Help” and other unknown programs, select them and click Remove one by one.


For Windows 7/Vista:


Click “Start” (“Windows Logo”)>”Control Panel“>”Uninstall a program“(under Program)>look for “24×7 Help” and other unknown programs, select them and click Uninstall/Change one by one.


For Windows 8:


Right-click on the screen’s bottom-left corner> “Control Panel” >”Uninstall a program“(under Program)> Look for “24×7 Help” and other unknown programs, select them and click Uninstall/Change one by one.


Step 2: Remove residual junk files, invalid registry entries form your computer


There may exist some residual junk files and invalid registry entries in your computer system after uninstalling “24×7 Help” virus, other related potentially unwanted programs and resetting your browser settings. Thus, Cloud System Booster is required to clean up them and save your disk space so as to increase running speed of your computer.


Cloud System Booster free download link:

Cloud System Booster purchase link:


1. After you install the program, please open it, click on the BOOST button on the main screen to run a quick and full scan.


could system booster


2. Once the scan completes, there will come out a result screen, please click Clean button to remove these junk files, malicious registry entries, etc to make sure the computer system is clean.


cloud system booster_meitu_7


Step 3: Block spam ads, malicious websites including phishing websites automatically via Anvi AD Blocker


It is possibly that you will carelessly visit and download software that bundles malicious programs like “24×7 Help” from malicious websites or be annoyed by malicious popups again. To avoid being infected by adware and annoyed by popups, you are recommended to install internet ads blocker—Anvi Ad Blocker to give you a real-time protection. It  protects Windows system from malicious URLs, phishing websites, pop-up/flash ads as well as your unwanted websites by blocking them all. Moreover, it also speed up your webpage loading meanwhile it blocks all risky or potentially risky things from the Internet. Install Anvi Ad Blocker to protect the browsers from various pop-up ads, malicious websites. Download and install free or pro version of Anvi Ad Blocker. Then open it and it will keep running to help you to protect your computer from various online risks and annoyance ranging from spam ads, pop up ads, flash ads to phishing, hacked websites and many other malicious websites.

Download link:  

After installing the spam ads and malicious URLs blocker, please click on the ON button to keep it running, so it will give you a real-time protect to help you out of the annoying of popup ads and attack of various malicious URLs.




Besides, you can add malicious URLs to Black Lists to block them run and add URLs that you think aren’t annoying to White Lists to allow them to run.





Recommended Tips


Though you have remove “24×7 Help” virus successfully, your disk drives may still carry a heavy load. Due to the infection of adware or even other more malicious malware, there will be some of file system errors and junks and invalid fragments in your disk drives. it is necessary to install a repair and clean tool like Anvi Ultimate Defrag to help you fix bug and errors of files in your disk drives, clean up junk files, defrag fragments as well as optimize the performance of your disk dirves.

Free download:


After install it, please select the disk drive you want to repair and clean and operation you would like to run ( Repair, Clean, Defrag and Optimize ), then click on Start.

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