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How to Remove ICE Cyber Crimes Center Moneypak Virus (Ransomware Removal Guide)

Computer desktop freezes and an alert supposed from ICE Cyber Crime Center (C3) comes to freak you out? A fine of $ USD 200 or $USD 400 is required to be paid using Moneypak code within 48 hours? Don’t be panic and learn more in this article to reveal the true story behind this computer malware scam and follow the instructions to remove this nasty computer virus-ICE Cyber Crime Center Moneypak ransomware infection.


I recently contracted the ICE Cyber Crimes Center Greendot MoneyPak virus. My computer runs windows 7. I’ve tried entering safe mode, but the virus doesn’t let me in and forces the computer back to the normal boot. I was hoping for help in removal of this terrible malware! Also, I keep reading advice about backing up my data, but how can I backup my data when I can’t even get into windows? Thanks for the help!


What is ICE Cyber Crime Center Moneypak Virus?

Be aware that the so called ICE Cyber Crime Center Moneypak virus is neither associated with the decent institution-ICE Cyber Crimes Center, nor have something to do with the Moneypak payment owner. It just utilizes that The ICE Cyber Crime Center for money scam tricks. The ICE Cyber Crime Center Moneypak virus is a computer virus, categorized as ransomware, that will lock up the windows-based computer system for hostage and require a ransom to unlock.

As many other ransomware spread in the wild like Department of Justice virus, or FBI Moneypak virus, the ICE Cyber Crime Center Moneypak virus is mainly targeted at American users and it belongs to the reveton ransomware Trojan family that exploit system vulnerabilities to infect computer system and do its tricks.

Once infected, the computer will be totally locked up and instead there will come up a lock screen that bears the logo of ICE Cyber Crime Center and delivers a fake message that tricks victim users into thinking their computer is blocked due to some reasons like spreading malware, pornographic materials or copyrighted content, etc. That is very scaring and even carries some weight especially when some users have indeed involved in viewing some embarrassing video contents by accident. However, everyone of you must beware that no legal institution functions this way and so be very careful and be calm whenever you encounter any lock screen that asks money from you. And the ransom required by this ransomware scam may range from USD $200 to USD $400, depending on its version.

And as of now, there are two versions of ICE Cyber Crime Center ransomware detected, shown in below pictures:

Screenshot of the ICE Cyber Crimes Center Ransomware

ICE cyber crime virus

Screenshot of the ICE Cyber Crime Center:ice-ransomware-cyber-crime-center-virus


The scam message delivered by the ICE Cyber Crime Center reads:

The ICE Cyber Crimes Center
The Common Law in the will of Mankind Issuing from the Life of the People
The work of your computer has been suspended on the grounds of the violation of the law of the United States of America.
Possible violations are described below:
Article – 184. Pornography involving children (under 18 years)
Imprisonment of the term of up to 10-15 years (The use or distribution of pornographic files)
Article – 171. Copyright
Imprisonment for the term of up to 2-5 years (The use or sharing copyrighted files)
Article – 113. The use of unlicensed software
Imprisonment for the term of up to 2 years (The use of unlicensed software)
The first violation may not entail the criminal liability if the payment of the fine in connection with the law of loyalty to the people, on 26 January 2013, in repeated violations of the criminal responsibility is inevitable.
To unlock your computer and to avoid other legal consequences, you are obligated to pay a release fee of $400.
How do I unlock computer using MoneyPak?
1. Find a retail location near you.
2. Look for a MoneyPak in the prepaid section. Take it to the cashier and load it with cash. A service fee of up to $4.95 will apply.
3. To pay fine, you should enter the digits MoneyPak resulting code in the payment form and press Pay MoneyPak.
In connection with the decision of the Government as of January 26, 2013, all of the violations described above could be considered criminal. If the fine has not been paid, you will become the subject of criminal prosecution. The fine is applicable only in the case of a primary violation. In the case of second violation you will appear before the Supreme Court of the USA.
Amount of the fine is $400. Payment must be made within 48 hours after the computer blocking. If the fine has not been paid, you will become the subject of criminal prosecution without the right to pay the fine. The Department of the Fight Against Cyberactivity will confiscate your computer (after 48 hours)
An attempt to unlock the computer by yourself will lead to the full formatting of the operating system. All the files, videos, photos, documents on your computer will be deleted.
All illegal activities conducted through your computer have been recorded in the Police Database, including photos and videos from your camera for further identification. You have been registered by viewing pornography involving minors.
After paying the fine your computer will be unblocked. (In the case of second violation you will become the subject of criminal prosecution without the right to pay the fine!)

Please note: The fine may only be paid within 48 hours, if you let 48 hours pass without payment, the possibility of unlocking your computer expires. In this case a criminal case against you will be initiated automatically.

Ignore any such lock screen and search way out to remove it upon sight since such messages even take the real institution ICE Cyber Crimes Center by mistake as ICE Cyber Crime Center, let alone those nonsense talk about infringement excuses and fines. Under no circumstances should you pay for that tricky scam. If you unfortunately encounter it, instantly switch to below ransomware removal guide to return a clean computer. If any question, feel free to contact us via email below.


To make its social engineering tricks more scary and convincible, the ICE Cyber Crime Center ransomware will even detect your IP address using free services available online. However, just bear in mind these are part of that online scam.

FBI-Moneypak-Video-RecordingWeb cam control

Also this ransomware virus would even attempt to trick the user into thinking they are under surveillance by webcam, as it always shows a fake screen in “recording” status. Actually this even makes no difference on the infected computer with no web cam at all. Apparently, the truth is ready to jump out at your call.

Moreover, Cyber criminals often often updated the design of this lock screen, however you should always keep in mind that the ICE cyber crime center virus will never lock down your computer or monitor your online activities.


Symptoms of ICE Cyber Crime Center Moneypak Virus Infection


  • > Sneaky infiltrates and once infected, the computer will be totally locked up and the desktop will be hijacked and instead display a bogus notification from authorities like AFP, ICSPA, asking for a bogus fine of 100 pounds to be paid via Ukash or Paysafecard within 72 hours in order to unlock the computer and be jail free.
  • > Every time you restart your computer, this lock screen will appear and even if you reboot your PC into safe mode, the lock screen still appears and the safe mode running is forbidden.

Deny Flash

Most ransomware exploits Java or flash vulnerabilities to load the malicious code. In some cases denying or disabling flash on your system may suspend the ICE Cyber Crime Center Moneypak virus and enable the user to navigate through the infected system. If this not a necessity for removal, skip to the removal options below these steps. If any questions in the process, just feel free to contact us for timely help via email below.

To disable (deny) flash 

2. Select the “Deny” radio option

3. Proceed to a removal option (detailed below).



How to Remove ICE Cyber Crime Center Computer Blocked Virus (Ransomware Removal Guide)


This tutorial suits the removal of Ukash, PaysafeCard, MoneyPak and CashU ransomware.

Generally there are two situations when your computer got infected with this ICE Cyber Crime Center Moneypak ransomware. One is that you can still boot your computer to safe mode and the another one is not. According to this, there are two removal options for each situation for you to choose.

  • Option 1- Safe Mode with Command Prompt Restore
  • If your computer can still be booted into safe mode, and the system restore points are not deleted by the infection, you can choose this option for the ransomware removal.
  • Option 2-Remove the Ransomware Using Anvi Rescue Disk
  • This method is the final solution for deep infection that you computer system is totally blocked from even the safe mode running or all system restore points are deleted by the infection.


Removal Option 1-Safe Mode with Command Prompt Restore


Step 1> Launch your PC into Safe Mode with Command Prompt.


During the start, keep pressing F8 key till the Advanced Windows Options Menu shows up and then use the arrow key on the keyboard to highlight the Safe Mode with Command Prompt option and then press EnterSee detailed instructions on how to boot Windows to Safe Mode





Note: make sure you login your computer with administrative privileges. (login as admin)


Step 2> Type explorer to access


Once the Command Prompt window appears you only have few seconds to type “explorer” and hit Enter. If you fail to do so within 2-3 seconds, the ransomware virus will not allow you to type anymore.


Command Prompt window



Step >3 Once Windows Explorer shows up browse to:

  • Win XP: C:\windows\system32\restore\rstrui.exe and press Enter
  • Win Vista/7: C:\windows\system32\rstrui.exe and press Enter



Step 4> Restore


Follow all steps to restore or recover your computer system to an earlier time and date (restore point), before infection.



Step 5> Scan malware and restart


Download, install, update and run the antimalware Anvi Smart Defender (direct download: Remove all threats detected and reboot your PC.


Removal Option 2-Remove the Ransomware using Anvi Rescue Disk


In most cases of computer infected by ransomware,  your PC would be totally blocked from any operation, including safe mode runing. Then, you can use the Anvi Rescue Disk to fix the issue together with the antimalware Anvi Smart Defender.  Some patience and time is needed for this removal method. If any question in the process, please feel free to send your email below to our online Technical Support for timely help.


Below is a video of ransomware removal using Anvi Rescue Disk for your reference.


Step 1> Download the Anvi Rescue Disk iso image file


Download the Anvi Rescue Disk iso image file Rescue.iso and the USB disk production tool BootUsb.exe from Anvisoft official site. (Both are packaged in the file offered to download below.)

Direct download link:

Please kindly note that Rescue.iso is a large file to download; please be patient while it downloads.


Step 2> Record the Anvi Rescue Disk iso image to USB drive.


You can also record the iso image to a CD/DVD. We will introduce the steps to record iso image to a CD/DVD in following guide.


To record the Anvi Rescue Disk iso image to USB drive:

1. Firstly find a clean computer with correct internet connection and then connect your USB driver to the clean computer. You’d better backup your important data and format your USB drive before using it to record the iso image.

2. Locate your download folder and double-click on BootUsb.exe to start it. And then click “Choose File” button to browser into your download folder and select Rescue.iso file as your source file.

USB burning


3. Select the path of USB drive, such as Drive H:

4. Click “Start Burning” to start the burn of USB Rescue Disk boot drive.

5.Please close BootUsb.exe tool after you successfully burn the file to the USB drive when you get the following message.



Now, you have bootable Anvi Rescue Disk to repair your computer.


——Alternative Option


You can also record Anvi Rescue Disk iso image to a DV/DVD. Any CD/DVD record software is fine for burn iso image. If you don’t have any, you can download and install Nero Burning ROM and ImgBurn. Here we will use Nero Burning ROM for demonstration purpose.

Please open and start Nero Burning ROM and select Burn Image from the drop-down menu of the Recorder.

CD/DVD recorder


1. Locate your download folder and select Rescue.iso file as your source file and then click Open button.




2. Click Burn button to start record the iso image. After a few minutes, you will have a bootable Anvi Rescue Disk to repair your computer.


burn compiliation


Step 3> Configure your infected computer to boot from the USB drive/DV/DVD


Restart your infected computer and configure it to boot from USB drive/DV/DVD that recorded Anvi Rescue Disk.

Basically , you can use F8 to load USB boot menu.

For different motherboard, you may need to use the Delete or F2, F11 keys, to load the BIOS menu. Normally, the information on how to enter the BIOS menu is displayed on the screen at the start of the OS boot.

boot menu instruction


The keys F1, F8, F10, F12 might be used for some motherboards, as well as the following key combinations:

  • • Ctrl+Esc
  • • Ctrl+Ins
  • • Ctrl+Alt
  • • Ctrl+Alt+Esc
  • • Ctrl+Alt+Enter
  • • Ctrl+Alt+Del
  • • Ctrl+Alt+Ins
  • • Ctrl+Alt+S

If you can enter Boot Menu directly then simply select your CD/DVD-ROM as your 1st boot device.

If you can’t enter Boot Menu directly then simply use Delete key to enter BIOS menu. Select Boot from the main BIOS menu and then select Boot Device Priority. After that, set USB drive or CD/DVD-ROM as your 1st Boot Device. Save changes and exist BIOS menu.


Step> 4 Boot your computer from Anvi Rescue Disk.


After that let’s boot your computer from Anvi Rescue Disk.

1. Restart your computer. After restart, a message will appear on the screen: press any key to enter the menu. So, press Enter or any other key to load the Anvi Rescue Disk

2. please selected your preferred language and press Enter to continue.

Anvi Rescue disk language setting


Step> 5 Run the Anvi Rescue Disk to scan and repair.


1. Now you are in the mini Operating system, please double-click Rescue tool to start Anvi Rescue disk.

Anvi Rescue Disk
Important note: make sure that your computer is connected to network connection before you run a scan on your computer. If you fail to connect your computer to Internet, please check the tutorial on network configuration in this article: Network Troubleshooting Tips for Ransomware Removal Using Anvi Rescue Disk

Connection established


2. Please run a full scan by clicking the “Scan Computer” button in the middle of the program to detect and kill the PC lockup virus.


Anvi Rescue disk scan


3. Clicking “Fix Now” to Remove the detected threats detected by Anvi Rescue Disk.

Anvi Rescue disk fix now


4. Switch to Repair tab. Scan and fix the registry error with the “Repair” module of Anvi Rescue Disk.


Anvi Rescue disk repair


Important Notice: You must repair the registry error after kill the virus. Otherwise, you would be disabled to boot your Windows without fixing registry damaged by the virus.


Step>6 Download Anvi Smart Defender antimalware to ensure a clean computer.


After the repair, your computer should be clean and resuced from the evil claw of the ransomware infection. However, many professionally crafted ransomware variants have evolved to be very persistant, that is to say, harder to remove, so you are highly recommended to download the antimalware Anvi Smart Defender by clicking Yes button on the prompted window to fulfill the download.


Download ASD in Rescue Disk


After the download, please restart your computer to normal Windows mode and then go to the folder: C:\Users\[username]\Downloads

Find the downloaded file asdsetup.exe and double click its file to install it and then start it to perform a full scan on your computer sytem, in order to ensure the computer is clean from any associated infections or leftovers.

After the scan, remove any detected infections and then you can have a clean computer now.


Recommended step:

To return a smooth running computer system after the virus removal, you are highly recommended to use a system optimizer like Cloud System Booster to fully boost your computer performance by throwing out junk files, fixing registry errors, optimizing system services and cleanning application files. You can directly download the Cloud System Booster with convenience here:


cloud system booster results

You can either download the free version or upgrade it to paid version for basic system maintenance use and upgraded system optimizing efficiency.



How to Proptect Your Computer from ICE Cyber Crime Center Virus and Similar Ransomware Attacks


1. Timely install system security patches released by Microsoft.

As mentioned above that most ransomware trojans seek their ways into computer for scams by exploiting system vunlerabilities. Therefore to prevent such kind of infections, you are supposed to timely install pack of system patches released by Microsoft.

2. Enhance your computer security using an antimalware program

Also you are highly advised to avail enough computer protection solutions with antivirus, antimalware programs. Anvi Smart Defender would be a nice choice that coworks with your installed antivirus to enhance your online protection.

3. Be very careful when suring online. 

There are various risks of scams online, so you should be very careful when you are visiting webpages. Stay far away from those malicious websites, often with exceeding ads or embarrasing contents, and phishing sites. Then how? Here we offer you an ad blocker-Anvi AD Blocker, which is developed to block annoying yet risky pop up ads, flash ads and malicious websites, phishing sites and even your unwanted websites.

A screenshot of Anvi AD Blocker

Please note that Anvi AD Blocker offers you only free trial use for 15 days. You can buy it now (price: $ 9.98 for 1year/PC) or you can use it for free in the antimalware Anvi Smart Defender professional version( price: $24.98 1year/PC) by upgrading the installed Anvi Smart Defender to pro version now.

Regardless of all, you are supposed to turn on security features of the Internet browser when you are browsing online. See detailed instructions to turn on Security Features of IE, Firefox and Google Chrome.

Good luck and be safe online. For any question related to our recommended software or malware removal, feel free to email us below.