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How to Remove Joint Chiefs of Staff MoneyPak Virus? (Ransomware Removal Instructions)


Your computer was blocked by a full screen notification from the Joint Chiefs of Staff? It says that the work of your computer has been suspended due to the violation of the law of the United States of America? And you are requested to pay a fine? Don’t be worried. You are not having trouble with the Joint Chiefs of Staff. It is a ransomware program, so you need to remove it as soon as possible. This post will guide you to get rid of this virus.


What Is Joint Chiefs of Staff MoneyPak Virus?


The Joint Chiefs of Staff MoneyPak Virus is a new ransomware that works similar to FBI MoneyPak virus, FBI Black Screen of Death and so on, so it is by no means associated with the body the Joint Chiefs of Staff (JCS). The Joint Chiefs of Staff MoneyPak virus locks the computer screen (otherwise referred to as suspending the Windows operating system) by displaying a full screen fake notification that states your computer is suspended due to the violation of the law of the United States of America. It claims that you should pay a non-existing fine of $400 via MoneyPak card services. The fact is that you didn’t breach any law, so you should realize that your computer is infected with a very dangerous and invasive malware. Paying the fine will not remove the Joint Chiefs of Staff MoneyPak virus from your computer. On the contrary, doing so will make you fall victim to credit theft, extortion schemes, and identity theft, as well as other forms of severe cyber criminal acts.

The screenshot of the fake notification displayed by the Joint Chiefs of Staff MoneyPak virus:

joint chiefs of staff moneypak virus

This virus also has the ability to access your installed webcam, so it will show on the fake notification what is happening in your room. By doing this, it has tricked many victims to pay the fine.

You should bear in mind that governmental department will never report about illegal activities in this way or monitor your online activity, not to mention use pre-paid card payment system to collect the fine.


How to Remove Joint Chiefs of Staff MoneyPak Virus?



Deny Flash

Some variants of ransomware exploit Java or Flash vulnerabilities to load the malicious code. The symptoms of the infection may be suspended by denying flash. Then you can navigate through the infected system. If step is not necessary for the removal, then skip to the next step.

To deny/disable flash:
Visit → select the Deny radio option



If your computer can boot into safe mode, then follow Option 1. If your computer is blocked from everything, including the safe mode running, then go through Option 2.


Option 1 Restore the Operating System Through Safe Mode with Command Prompt


1. Turn off your computer and then back on.

2. During the start, tap F8 key repeatedly till you are brought to the Windows Advanced Options Menu.

3. Use the arrow keys to highlight Safe Mode with Command Prompt and then press Enter.

Safe Mode with Command Prompt

4. Once the Command Prompt window comes out, quickly type “explorer” and hit Enter.

If you fail to do so in a few seconds, the ransomware will not allow you to type any more. You should restart the computer to the safe mode and repeat the process.

Command Prompt window

5. Find out the file rstrui.exe and press Enter.

The location of the file:

Windows XP: C:\windows\system32\restore\rstrui.exe

Windows 7/Vista: C:\windows\system 32\rstrui.exe

rstrui.exe file

You should notice that sometimes this virus will delete all your system backup files, so you can’t execute system restore.

6. Follow all the steps to restore your computer system to an earlier time and date (restore point) before the infection.


7. Run a computer scan with Anvi Smart Defender and remove the infected files.

Direct download link:

Download and install Anvi Smart Defender → run Anvi Smart Defender → switch to Scan tab → run a Full Scan

Anvi Smart Defender

Now your computer should have got rid of the infection of the Joint Chiefs of Staff MoneyPak virus.

8. Restart your computer to the normal mode and run a system scan again to make sure the infected files were removed thoroughly.


Option 2 Use Anvi Rescue Disk to Remove Joint Chiefs of Staff MoneyPak Virus


Below is a video that shows how to remove ransomware by using Anvi Rescue Disk. You can follow the instructions in this video to get rid of the Joint Chiefs of Staff MoneyPak Virus.


Or, you can follow the following step by step instruction.

Step 1 Use a clean computer to download the Anvi Rescue Disk iso image file Rescue.iso and the USB disk production tool BootUsb.exe from Anvisoft official site.

Direct download link:

Please kindly note that Rescue.iso is a large file download; please be patient while it downloads.

Step 2 Record Anvi Rescue Disk iso image to USB drive.

You can also record the iso image to a CD/DVD. We will introduce the steps to record iso image to a CD/DVD in following guide.

1. Connect USB to the computer.

You’d better backup your important data and format your USB drive before use it to record the iso image.

2. Locate your download folder and double click on BootUsb.exe to start it. And then click “Choose File” button to browse into your download folder and select Rescue.iso file as your source file.

USB burning

4. Select the path of USB drive, such as Drive H:

5. Click “Start Burning” to start the burn of USB Rescue Disk boot drive.

6. Close BootUsb.exe tool when you get following message.


Now, you have a bootable Anvi Rescue Disk to repair your infected computer.

Alternative Option-Record the iso Image to a CD/DVD

Any CD/DVD record software is fine for burning iso image. If you don’t have one, you can download and install Nero Burning ROM and ImgBurn. Here we will use Nero Burning ROM for demonstration purpose.

1. Open and start Nero Burning ROM and select Burn Image from the drop-down menu of the Recorder.

CD/DVD recorder

2. Locate your download folder and select Rescue.iso file as your source file and then click Open button.

3. Click Burn button to start record the iso image.

After a few minutes, you will have a bootable Anvi Rescue Disk to repair your computer.

Step 3 Restart your computer and configure your computer to boot from USB drive/DV/DVD that recorded Anvi Rescue Disk. Basically, you can use F8 to load USB boot menu.

For different motherboard, you may need to use the Delete or F2, F11 keys, to load the BIOS menu. Normally, the information how to enter the BIOS menu is displayed on the screen at the start of the OS boot.

boot menu instruction

The keys F1, F8, F10, F12 might be used for some motherboards, as well as the following key combinations:

• Ctrl+Esc
• Ctrl+Ins
• Ctrl+Alt
• Ctrl+Alt+Esc
• Ctrl+Alt+Enter
• Ctrl+Alt+Del
• Ctrl+Alt+Ins
• Ctrl+Alt+S

Step 4 After you enter Anvisoft Rescue Disk menu, please selected your preferred language and press Enter to continue.

Anvi Rescue disk language setting

Step 5 Now you are in the mini Operating system, please double click Rescue tool to start Anvi Rescue disk.

Anvi Rescue Disk

Step 6 Make sure that your computer is connected to network connection before you run a scan on your computer. You can go to Network Troubleshooting Tips for Ransomware Removal using Anvi Rescue Disk for tutorial.

Internet connection

Step 7 Please run a full scan by clicking the “Scan Computer” button in the middle of the program to detect and kill the PC lockup virus.

Anvi Rescue disk scan

Step 8 Clicking “Fix Now” to Remove the detected threat by Anvi Rescue Disk.

Anvi Rescue disk fix now

Step 9 Switch to Repair tab. Scan and fix the registry error with the “Repair” module of Anvi Rescue Disk.

Anvi Rescue disk repair

Important Notice: You must repair the registry error after kill the virus. You are probably disabled to boot your Windows without fixing registry damaged by the virus.

Step 10 Download and install Anvi Smart Defender to full scan your computer and remove all the infections detected.

Some ransomware variants are incredibly persistent, so you are highly recommended to download the antimalware promgram Anvi Smart Defender to remove all the detected threats as prompted.


After download, please restart your computer to normal Windows mode and then go to the folder: C:\Users\[username]\Downloads.

Double click asdsetup.exe file to install Anvi Smart Defender, then perform a Full Scan.

Or you can download it from this direct download link: when you boot your computer to normal Windows mode.

Now your computer should be free from the infection of the Joint Chiefs of Staff MoneyPak Virus.


Malware prevention tips

The malware usually explores the vulnerabilities of your computer system to infect your computer. You should upgrade your system timely and patch the system vulnerabilities when prompted.

Apart from that you can keep the antimalware program Anvi Smart Defender as an additional protection to your computer. The Guard function puts your computer under a real-time protection, but you need to buy its pro version to get Full Guard. It will keep you away from malware and malicious websites.

Click Anvi Smart Defender to buy its pro version.