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How to Remove ProductRecallAlert Toolbar and Ask.com Browser Hijacker?

 

A strange toolbar bearing “ProductRecallAlert” got installed on your web browser without your knowledge and permission. It has modified your homepage and search engine to ask.com as well. If this is the case, your computer is infected by a PUP. In this post, we will show you how to remove this ProductRecallAlert toolbar and restore browser settings.

 

 

About ProductRecallAlert Toolbar and Ask.com Redirect

 

ProductRecallAlert Toolbar is promoted as a browser extension that let you stay current of government recalls and product safety issues and offer you trusted shopping advice from the experts at the EPA, Safe Kids WorldWide and more. It is developed by Mindspark Interactive Network and powered by Ask, with the purpose to boost advertising revenue and escalate hits for partnered websites.

home.tb.ask.com homepage

 

Once installed, it will add ProductRecallAlert toolbar to your installed internet browser which can access all data on your computer and the websites you visit. At the same time, it tampers with the settings of your browser, changing the web browser’s default home page, startup page and new tab to home.tb.ask.com and default search engine to Ask Web Search (search.tb.ask.com).

ProductRecallAlert 1

 

Ask.com (home.tb.ask.com) is actually an add-supported search engine although it mimics legitimate search engine. It will display advertisements and sponsored links in your search result to get pay-per-click revenue. It may also collect your personal information such as your search terms and browsing habits in order to feed you more precise ads.

 

ProductRecallAlert Toolbar is technically not a virus, but a PUP (potentially unwanted program). Due to its sneaky and stealthy behaviors, most of computer users rank low in acceptance of this software. Also, it is reported that computer and web browser runs notably slower than ever after being infected by ProductRecallAlert toolbar. You are highly suggested to remove this toolbar if it isn’t installed by you personally and intentionally.

 

 

How to Remove ProductRecallAlert Toolbar and Home.tb.ask.com Redirect? (Removal Guide)

 

                                                                                                           

Outline of the removal guide:

Option 1 Remove ProductRecallAlert Toolbar and restore browser settings automatically

Step 1 Uninstall ProductRecallAlert Toolbar with Anvi Uninstaller

Step 2 Restore browser settings with Anvi Slim Toolbar

Option 2 Remove ProductRecallAlert Toolbar and restore browser settings manually

     Step 1 Uninstall ProductRecallAlert Toolbar through Control Panel

     Step 2 Remove residual damages from your internet browser

     Recommended—Clean up and speed up your PC with Cloud System Booster

                                                                                                            

 

Option 1 Remove ProductRecallAlert Toolbar and restore browser settings automatically

 

Step 1 Uninstall ProductRecallAlert Toolbar with Anvi Uninstaller

 

Anvi Uninstaller is a tool integrated in Cloud System Booster which is a system cleaner and optimizer. Anvi Uninstaller will scan and delete leftovers after uninstall a program.

 

1. Download and install Cloud System Booster

Cloud System Booster free download link: http://www.dotfab.com/download_csb.html

 

2. To uninstall ProductRecallAlert Toolbar and related malicious program:

Launch Cloud System Booster → go to Toolbox → Download and Run Anvi Uninstaller → scroll down the Recently Installed list → locate ProductRecallAlert and any suspicious program → hit Uninstall to remove

Please search for and uninstall ProductRecallAlert Internet Explorer Toolbar, ProductRecallAlert Firefox Toolbar and any other unwanted or unknown applications that installed around the time your computer is infected by this toolbar.

Cloud System Booster-Anvi Uninstaller

uninstall ProductRecallAlert toolbars 1

 

Please note that the Prefect Scan feature is only available for Cloud System Booster Pro version users. You can use this function by getting a trail license or upgrade to pro version.

Cloud System Booster purchase link: http://www.dotfab.com/csbupgrade.php

 

3. To clean residual files:

Switch to Home tab → click Quick Care button → click Clear button after scan finished

Cloud System Booster 3.1-Clear

 

 

Step 2 Restore browser settings with Anvi Slim Toolbar

 

Anvi Slim Toolbar is a tool developed to manage extensions and toolbars on your web browser (Internet Explorer, Mozilla Firefox and Google Chrome). With Anvi Slim Toolbar you can modify the homepage and default search engine of your installed web browser easily.

 

1. Download and install Anvi Slim Toolbar by clicking the link below.

Anvi Slim Toolbar download link: http://www.anvisoft.com/software/ast/

 

2. Delete unwanted and suspicious extension and add-ons:

Launch Anvi Slim Toolbar → Switch to Manage tab → Check or tick ProductRecallAlert and browser add-ons by MindSpark → hit Remove button

remove ProductRecallAlert extension

 

3. Empty trash bin:

The removed toolbars and extensions are placed in the trash bin in case you want them back, so you need to empty the trash bin regularly.

Click on the trash bin icon, then you can restore or remove toolbars and extensions there.

Anvi Slime Toolbar-restore center

 

4. Modify browser settings:

Go to Browser Repair tab → chose the browser you are going to repair → set the homepage to your preferred website → select a desired search engine → click on the Repair button

Anvi Slim Toolbar-Browser Repair 1

 

Now ProductRecallAlert Toolbar and Home.tb.ask.com redirect should have been removed from your computer and internet browser. If you have any question or problem, please feel free to contact us.

 

 

Option 2 Remove ProductRecallAlert Toolbar and restore browser settings manually

 

Step 1 Uninstall ProductRecallAlert Toolbar through Control Panel

 

Since ProductRecallAlert toolbar may come bundled with other applications, so you need uninstall not only ProductRecallAlert Internet Explorer Toolbar, ProductRecallAlert Firefox Toolbar but also other suspicious programs that installed around the time your computer is infected by ProductRecallAlert toolbar.

 

For Windows 8 Users:

Right-click on the screen’s bottom-left corner Control Panel Uninstall a program

Uninstall ProductRecallAlert toolbars and any unwanted and unknown third-party programs

uninstall ProductRecallAlert toolbars

 

For Windows 7/Vista Users:

Go to Start button > Control Panel > Uninstall a program / Programs and Features

Uninstall ProductRecallAlert toolbars and any unwanted and unknown third-party programs

 

For Windows XP Users:

Go to Start button >  Settings > Control Panel > Add/Remove Programs

Remove ProductRecallAlert toolbars and any unwanted and unknown third-party programs

 

 

Step 2 Remove residual damages from your internet browser

 

For Internet Explorer Users
For Mozilla Firefox Users
For Google Chrome Users

 

For Internet Explorer Users:

 

1. To change homepage: click on the gear icon or Tools at the top right corner → select Internet options → hit General tab in the menu → replace http://home.tb.ask.com/ with a preferred domain like http://www.google.com/ or choose Use default

IE-homepage set

 

2. To remove extension: click on the gear icon or Tools → select Manage Add-ons → go to Toolbars and Extensions tab → click on Mindspark Interactive Network → right click on ProductRecallAlert → choose Disable All in the drop-down menu → close the window and click on OK button

ProductRecallAlert on IE

 

3. To reset search provider: Switch to Search Providers tab → right click a desired search provider → select Set as default → right click Ask Web Search → select Remove → click Apply and OK to complete the setting

Ask Web Search on IE

 

That’s all for the removal of ProductRecallAlert Toolbar and Home.tb.ask.com redirect virus, if you have only Internet Explorer on your computer.

Next

 

 

For Mozilla Firefox Users:

1. To change homepage: click on the orange Firefox button firefox button → hit Options→ select General → choose Restore to Default.

Firefox-homepage setting

 

2. To reset default search engine: Click on the inverted triangle in the search bar → choose Manage Search Engines → locate Ask Web Search → hit Remove and OK → click the inverted triangle again → select a preferred search provider as default search engine from the menu

Ask Web Search on Firefox

 

3. To remove Add-ons: click on the orange Firefox button firefox button on the upper left corner of the browser → hit Add-ons → go to Extensions tab → Remove ProductRecallAlert

ProductRecallAlert on Firefox

 

Switch to Plugins tab → locate MindSpark Toolbar Platform Plugin Stub and any other suspicious plugin → Click on Never Activate button

Mindspark Toolbar Platform Plugin

 

That’s all for the removal of ProductRecallAlert Toolbar and Home.tb.ask.com redirect virus, if you have only Internet Explorer and/or Firefox on your computer.

Next

 

 

For Google Chrome Users:

 

Click on Customize icon (Wrench or 3 bar icon) →select Settings

Chrome-setting

 

1. To reset startup page: hit Set pages → remove http://home.tb.ask.com/ by clicking the X at the end of the bar

set Chrome startup page

 

2. To change homepage: hit Change → change homepage to google.com or any other webs you desire

set Chrome homepage

 

3. To reset default search engine: click on Manage search engine → set a desired search engine as your default search engine → remove Ask.com from the list by clicking the recycle bin

set Chrome search engine

 

4. To remove extension: click Extensions above Settings → locate ProductRecallAlert or any other suspicious extensions → click the Recycling Bin to remove it

ProductRecallAlert on Chrome

 

Now, ProductRecallAlert Toolbar and Home.tb.ask.com redirect should have been removed completely from your computer. If you have encountered any problem in removing this virus, please feel free to contact us.

 

 

Recommended—Clean up and speed up your PC with Cloud System Booster

 

Please note that after uninstall malicious programs, there will be many residual files – like invalid registry entries still on your computer. These junk files occupy disk space of your computer and may degrade your computer performance over time. It is complicated to delete them manually, so you may need the help of a system cleaner or system optimizer. We recommend you Cloud System Booster.

 

1. Download and install Cloud System Booster.

Cloud System Booster free download link: http://www.dotfab.com/download_csb.html

 

2. Since you may have been lead to vicious websites, you’d better delete browser cookies to prevent being infected by the drive-by downloads from those websites again.

To do this, launch Cloud System Booster, then go to go to Disk Cleaner and check the items you want Cloud System Booster to clear

Cloud System Booster 3.1-cookies removal

 

3. After that, go back to Home tab and click on Quick Care to scan junk files in your system. Click on Clear button when scan finished.

Cloud System Booster 3.1-Clear