DotFab Blog » Adware»How to Remove V9 Portal and V9.com Redirect Virus?

How to Remove V9 Portal and V9.com Redirect Virus?

 

Keeps being redirect to http://en.v9.com/, http://www.v9.com/, and http://www.v9.com/newtab when launching web browser or surfing online? Don’t know when and how this V9 Portal virus infects your computer? Want to figure out how to get rid of this computer infection? Then read on this post.

 

What Is V9.com Redirect Virus?

 

V9.com redirect virus is a browser hijacker that modifies the settings of your web browser without your knowledge. Once installed, V9.com redirect virus will change your browser homepage to www.v9.com, www.v9.com/newtab or en.v9.com randomly and your default search engine to search.v9.com. Some add-ons are added, too. In order to keep work even after being amended, V9.com redirect virus adds the argument http://www.v9.com/ro/newtab?si=41460&shortcut=true&tid=293 to the shortcuts of your installed web browser and the Windows Start Menu.

The screenshots of V9.com redirect virus:

v9.com newtab us.v9.com

V9.com will display ads and sponsored links in your search results. In the search results the information that from sponsored websites are listed before those useful information. V9 search may collect your search terms from your search queries and your personal information maybe threatened.

 

How Does V9.com Redirect Virus Get on Your Computer?

 

Normally, users may get infected by V9.com redirect virus when installing freeware like download manager, PDF creator and video recording/streaming. You should always be cautious when installing free software, because often the installation includes optional choices such as setting en.v9.com, www.v9.com or www.v9.com/newtab as your homepage and setting search.v9.com as your default search engine. Always opt for Custom Installation/Advanced Installation that you can choose what to install. Spam email is a method to spread such malware. Please don’t open the attachments from suspicious email address and don’t click the links contained in such emails.

 

How to Remove V9.com Redirect Virus?

 

 

Step 1 Remove applications that related to V9 Search from Control Panel

 

Windows 7/Vista: Go to Star Menu → Select Control Panel → Click on Uninstall a Program / Programs and Features → locate New Tabs Uninstall or any other suspicious applications → Click on Uninstall button or double click the program’s icon

Windows XP: Go to Star Menu → Select Control Panel → Click on Add/Remove Programs → locate New Tabs Uninstall or any other suspicious applications → Click on Remove button

v9-search-Uninstall

 

Step 2 Check and reset your browser settings

 

For Internet Explorer Users:

 

1. Open Internet Explorer, click Tools at the top right corner, and then select Internet options.

IE-Internet Options

 

2. To change homepage: hit General tab in the menu → replace http://www.v9.com, http://www.en.v9.com or http://www.v9.com/newtab with a preferred domain like http://www.google.com/ or choose Use default

ie-homepage

 

3. To reset search provider: click on Settings button under Search tab to get Manage Add-on window → right click a desired search provider → select Set as default → right click v9 → select Remove → click Apply to complete the setting

ie-search engine-1

v9-search-Internet-Explorer-redirect

v9-search-Internet-Explorer-redirect-removal

 

4. To delete Toolbars and Extensions: click on Toolbars and Extensions tab in Manage Add-on window → right click on Proxy Help → choose Disable in the drop-down menu → close the window and click on OK button in the Internet Options window

v9-search-Internet-Explorer-extensions

 

 

Alternative Solution: Reset IE to its default state

 

1. Open Internet Explorer, click Tools at the top right corner, and then select Internet options.

 

2. Switch to Advanced tab in the window and click on the Reset button.

 

3. Check Delete personal settings and click Reset button in the new window.

ie-reset

4. After the reset finished, click Close button. Then restart Internet Explorer.

 

For Mozilla Firefox Users:

1. To change homepage: click on the orange Firefox button firefox buttonon the upper left corner of the browser → hit Options→ select General → choose Restore to Default.

 

2. To reset default search engine: Click on the inverted triangle in the search bar → choose Manage Search Engines → locate V9 → hit Remove and OK → click the inverted triangle again → select a preferred search provider from the menu

FF-search engine

3. To delete Extensions and Plugins: click on the orange Firefox button on the upper left corner of the browser → hit Add-ons in the drop-down menu→ go to Extensions tab→ remove Proxy Tool

v9-search-Firefox-extensions

 

 

Alternative Solution: Reset Firefox to its default state

 

1. Click on orange Firefox button on the upper left corner of the browser, and then move the mouse pointer to Help in the dropped-down menu and select Troubleshooting information in the sub-menu.

firefox-reset-1

 

2. Click the Reset Firefox button in the Troubleshooting Information page and in the confirmation window that opens.

firefox-reset-2

 

3. Firefox will close and be reset. When it’s done, a window will list the information that was imported.

 

For Google Chrome Users:

 

Click on Customize icon (Wrench or 3 bar icon) →select Settings

1. To reset startup page: hit Set pages → remove v9.com, en.v9.com or v9.com/newtab by clicking the X at the end of the bar

chrome set pages

 

2. To change homepage: hit Change →change homepage to google.com or any other webs you desire

Chrome-change homepage

 

3. To reset default search engine: Select Google from the list under Search → hit Manage search engine → set Google as your default search engine → remove the unwanted search engine from the list

chrome search engine

4. To remove V9 Search add-ons: click Extensions above Settings → search for Proxy Tool → click the Recycling Bin to remove it

v9-search-Chrome-extensions

 

Step 3 Restore the Windows shortcuts that have been hijacked by V9.com redirect virus

 

1. Locate your browser shortcut (on desktop, toolbar or Start Menu Shortcut), then right click on it and select Properties.

shortcut-properties

2. In the Target field of the Shortcut tab, delete the http://www.v9.com hijack. Commonly, there should be only the path to browser executable file.

v9-search-shortcut-removal

 

Step 4 Clean the useless registry entries and residual files

 

1. Download and install the free or paid version of Cloud System Booster.

Cloud System Booster free download link: http://www.dotfab.com/download_csb.html

Cloud System Booster Purchase link: http://www.dotfab.com/csbupgrade.php

 

2. Launch Cloud System Booster and click on the Boost button.

Cloud System Booster-Boost

 

3. Click on Clean button after scan finished.

Cloud System Booster-Clean

 

Recommended—-Block v9.com, en.v9.com or v9.com/newtab with Anvi Ad Blocker

 

Anvi Ad Blocker is developed to block malicious ads, pop-ups, and protect your PC from harmful sites. You can also add the URL of websites that you don’t like to its Blacklist. It will block the websites that you listed in the Blacklist.

1. Download and install Anvi Ad Blocker

Anvi Ad Blocker free trial download link: http://www.dotfab.com/download_adb.html

Anvi Ad Blocker purchase link: http://www.dotfab.com/adbupgrade.php

2. Add the URL v9.com to the blacklist of Anvi Ad Blocker

Launch Anvi Ad Blocker → click More on the top right corner of the window → select Settings in the drop-down menu → select Blacklist tab → hit Add URL → type www.v9.com, www.en.v9.com and www.v9.com/newtab in the white area → click Add button → close the Add New URL interface → click Apply to save the setting → hit OK complete the setting

anvi ad blocker blacklist

3. Keep Anvi Ad Blocker ON when surfing the Internet

Now you can enjoy a safe and clean online environment.

 

2 comments

  1. jairaj says:

    All the above steps were tried but no success (on windows xp professional) the page still is hijacked. one important note is that in the “add / remove” programs, a new program by name “Dprotect” has installed itself and on trying to delete it the computer immediately shuts down and reboots with a blue screen and threat warning that is too quick to read. I believe unless the Dprotect is removed, there is no hope. I have even deleted entries in the registry but the en.v9.com somehow finds its way in to chrome and firefox. (chrome was re installed too)

    • Andrew says:

      Hi jairaj,

      In order to remove Dprotect, please close the program, and delete the file dprotect.exe located at c:\program files\utorrent and dProtect.lnk located at C:\Documents Settings\Administrator\Start Menu\Programs\Startup.

      Then, please download the anti-malware program Anvi Smart Defender: http://www.dotfab.com/download_asd.html and run a full scan to insure that all the malicious files and programs are removed.

      Now, please go through the removal guide again see if it will work for you. If any further question, please feel free to let me know.

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