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Network Troubleshooting Tips for Ransomware Removal using Anvi Rescue Disk


Occasions are that you cannot correctly connect to the Internet when using the Anvi Rescue Disk to remove the risky ransomware infection that you encounter. To fix this, follow the instructions detailed in this post.


Generally, your computer would connect to the Internet automatically when you are booting into the system from the bootable Anvi Rescue Disk. However, it also happends that you fail to connect to Internet. Under such circumstance, follow below guide to manually configure your network setting.

By default the system will use DHCP to obtain an IP address. If the internet connection fails, you can use Network program on the desktop to configure the network.



As you may notice that there are five tabs that are Wired, Wireless, Mobile Broadband, VNP, and DSL separately.

Under each tab, there are configuration file list, which can be added, deleted, or modified. Besides you can click the menu of Network icon in the system tray to view all configuration files.

wired networks


Below, we will go through the network configuration for three main network connections:

  • 1) Wired network. (Non-dial, Tab One)
  • 2) WIFI wireless network. (Tab Two)
  • 3) PPPOE(xDSL) Dial (Tab Five)


* Wired Network Configuration


editing wired connection 1


Connection name: The blank test ox should be filled with the custom connection name, such as Wired connection 1.

Connection Automatically: This option is to about whether use the configuration link automatically (The default connection configuration). With below tabs, please switch to tab three (IPV4), if you are using IPV6, you can refer to the configuration of IPV4.


The drop-down menu of Method as following:

method for network configuration


A: If your network is Automatic(DHCP), you system will connect to Internet automatically without manual configuration.

B: If your network is Automatic(DHCP) addresses only, you need manually enter the information of the DNS server in the text box.

C: If your network is Manual, you need not only enter the DNS server information, but also should you put in the IP configuration of the local computer. By clicking on the Add button, you can input the configuration in the Address list. They are Address, Netmask, and Gateway from left to right and please enter the relative information in the text box separately. After you fill in the information, please click Save button to save your configuration.

D: If it is not automatic connection mode, please go to the system tray by clicking on the network icon to select the corresponding configuration.

* WIFI Wireless Network Configuration


editing wireless connection 1


Under the Wireless tab, you should enter SSID name to connect to the Internet.

editing wireless connection 2



You can select the encryption type under the Wireless Security tab. Please choose the type according to mode provided by AP (Access Point).



* PPPOE(xDSL) Dial


Below image is the DSL page:

Editing DSL connection 1


Please enter the Username, Service and Password separately. The service, also the ISP, is optional.

The last tab IPV4 is only used to configure network when your ISP does not offer DHCP service. Please refer to Wired network configuration for detailed information.


If there is still any question, please feel free to contact us by sending us your email below for timely help.


  • Glenn

    I have followed your procedures but can not get the infected computer to connect via the wireless home network connection. The computer a wired connection 1 but the computer is not connected via a wire. The screen image (bottom right corner) show the connection icon as crossed out. My computer is a HP Mini and the wifi key is showing blue light – active. I can not run the rest of the recovery until I have a connection, please advise. Thanks

    • Alan Foss


      Check out and make sure go through the below steps to configure your wireless connection in order to be able to use the Rescue Disk:

      1. Please open Network program on the Anvi Rescue Disk desktop.
      2. Switch to Wireless tab to configue your network.
      3. In the page of Wireless configuration, please enter a Connection Name, such as DSL connection 1, (you can enter whatever name you like).

      4. Select the option “Connect automatically”, and then enter your SSID name to connect to Internet. ( An SSID is the name of a wireless local area network (WLAN). It is a sequence of alphanumeric characters (letters or numbers). SSIDs have a maximum length of 32 characters.)

      5. At last, click Save to confirm your configuration.

      If any further question, feel free to get in touch. Good luck and be safe online.

  • Kaz

    hi there,
    I am entering my wireless SSID and WPA Password but still no connection??

    • Kokoro

      I know this is a late answer but in case someone else is seeing this: Even though it lets you add a wireless connection – it won’t work. At least it didn’t for me and on the download page it’s also saying that wireless connection won’t work.