Your computer has been locked by Canadian Police Cyber Crime Investigation Department and a fine is asked to be paid using Ukash voucher? This article explains this nasty computer locked virus and step by step instructions to get rid of this infection completely.
What is Canadian Police Cybercrime Investigation Department virus?
Among those nasty &destructive ransomware infections, Canadian Police Cybercrime Investigation Department virus again comes to threaten worldwide people. It is so called according its title and this ransomware, like many other ransomware, infects windows system with the help of Trojans and once sneaks in, it will lock the computer and hijack the desktop to instead display a lock screen bearing the logo of Canadian Cybercrime Investigation Department in order to be more convincible. Also there will be a Attention style alert that accuse the computer user (identified by IP and ISP ) of violating several different Copyright (& Related Rights Laws/Video, Music, Software) and Criminal Codes of Canada (Child Porno, Zoofilia, etc.).
Please beware that this alert just serves for the purpose of scaring the users to pay cyber crooks money and under no circumstances should you let it do the trick.
The screenshot of Canadian Police Cybercrime Investigation Department virus
The scam message it displays as:
Attention! Your PC is blocked due to at least one of the reasons specified below:
You have been violating Copyright and Related Rights Law (Video, Music, Software) and illegally using or distributing copyright content, this infringing Article 128 of the Criminal Code of Canada.
Article 128 of the Criminal Code provides for a fine of two to five hundred minimal wages or a deprivation of liberty of two to eight years.
You have been viewing or distributing prohibited Pornographic content (Child Porno/Zoofila and etc). Thus violating article 202 of the Criminal Code of Canada. Article 202 of the Criminal Code provides for a deprivation of liberty for four to twelve years.
Illegal access to computer data has been initiated from your PC, or you have been…
Article 208 of the Criminal Code provides for a fine of up to Cad 100,000 and/or a deprivation of liberty for four to nine years.
Illegal access has been initiated from your PC without your knowledge or consent, your PC may be infected by malware, thus you are violating the law On Neglectful Use of Personal Computer.
This alert is a part of the scam that using social engineering tactics. Everyone should be attentive about such and never pay for it.
Please note currently there are various versions of Police Cybercrime ransomware that spread in countries including Canada, USA, UK or anywhere you may connect or use the Internet closely associated with these places. This bundle of ransomware can be traced back to the same writer and work the same way. There are actually a flood of ransomware infections like FBI your computer has been locked virus, other your computer has been blocked virus, etc. Whatever authority name it may exploit, the true story behind is that this pc locked virus is scam and savvy users should be take precautions and victim users should ignore it and get rid of it.
To make its social engineering tricks more scary and convincible, this ransomware virus would even attempt to trick the user into thinking they are under surveillance by webcam, as it always shows a fake screen in “recording” status. Actually this even makes no difference on the infected computer with no web cam at all. Apparently, the truth is ready to jump out at your call.
Moreover, Cyber criminals often often updated the design of this lock screen, however you should always keep in mind that the Canadian Police Cybercrime Investigation Department virus will never lock down your computer or monitor your online activities.
Ransomware of this sort can be distributed through multiple ways, such as drive-by download, compromised websites planted Trojans, malicious link or attachment in spam email, and the like.
To prevent infection by ransomware infections, you shoud:
- 1. Avail your computer of trustworthy security suite including antivirus, antimalware like Anvi Smart Defender, and Firewall. At any rate, the best way to prevent malware/virus infections is still security tools;
- 2. Be very careful when surfing online. Basically, see to ensure the security features of your web browsers are turned on. (see instructions to turn on security features of IE, Firefox and Chrome). Plus, you can take advantages of some tools like Anvi Ad Blocker, which can real-timely help you block malicious web sites, phishing, and other annoying ads pop up;
- Anvi Ad blocker (trial version) download: www.dotfab.com/download_abd.html
- See more on Easy As-free surfing with Anvi Ad Blocker
- 3. Never click suspicious links or open hook attachments in email from unknown sender.
- 4. Always keep your computer system and installed software timely updated.
Similar Ransomware Infections-Be Aware
Ransomware still see a rise recently and so far there are so many ransomware infections like Cyber Crime Unit virus, which are designed to attack almost the worldwide users, mainly in Europe and America. They are:
In USA: FBI Moneypak virus, Department of Justice Moneypak virus, FBI CyberCrime Division virus, Your Computer Has Been Blocked virus, Relodit virus, ICE Cyber Crime Center Moneypak virus, United States Courts virus, FBI “System Failure” virus, International Cyber Security Protection Alliance virus, Spamhaus Moneypak virus, Joint Chiefs of Staff Moneypak virus, Moneygram virus, Computer Crime and Intellectual Property Section CCIPS virus, U.S. Department of Homeland Security Moneypak virus, FBI Cybercrime Division ICSPA virus, United States Cyber Security virus, FBI Department of Defense virus, Mandiant U.S.A. Cyber Security virus, International Police Association ( I.P.A ) virus, etc.
In Ireland: Guardians of the Peace of Ireland Garda virus, etc.
In New Zealand: Centre for Critical Infrastructure Protection (CCIP) virus, New Zealand e-Crime lab virus, etc.
In Italy: Arma dei Carabinieri virus, etc.
In Portugal: Polícia de Segurança Publica Portuguese Virus, etc.
In Arab countries: CashU virus, etc.
Most ransomware exploits Java or flash vulnerabilities to load the malicious code. In some cases denying or disabling flash on your system may suspend the United Kingdom Police virus and enable the user to navigate through the infected system. If this not a necessity for removal, skip to the removal options below these steps. If any questions in the process, just feel free to contact us for timely help by sending us email below.
To disable (deny) flash
How to Remove Canadian Police Cybercrime Investigation Department Virus (Ransomware Removal Guide)
This tutorial suits the removal of Ukash, PaysafeCard, MoneyPak and CashU ransomware.
Generally there are two situations when your computer got infected with this ransomware. One is that you can still boot your computer to safe mode and the another one is not. According to this, there are two removal options for each situation for you to choose.
- Option 1- Safe Mode with Command Prompt Restore
- If your computer can still be booted into safe mode, and the system restore points are not deleted by the infection, you can choose this option for the ransomware removal.
- Option 2-Remove the Ransomware Using Anvi Rescue Disk
- This method is the final solution for deep infection that you computer system is totally blocked from even the safe mode running or all system restore points are deleted by the infection.
Removal Option 1-Safe Mode with Command Prompt Restore
Step 1> Launch your PC into Safe Mode with Command Prompt.
During the start, keep pressing F8 key till the Advanced Windows Options Menu shows up and then use the arrow key on the keyboard to highlight the Safe Mode with Command Prompt option and then press Enter. See detailed instructions on how to boot Windows to Safe Mode
Note: make sure you login your computer with administrative privileges. (login as admin)
Step 2> Type explorer to access
Once the Command Prompt window appears you only have few seconds to type “explorer” and hit Enter. If you fail to do so within 2-3 seconds, the ransomware virus will not allow you to type anymore.
Step >3 Once Windows Explorer shows up browse to:
- Win XP: C:\windows\system32\restore\rstrui.exe and press Enter
- Win Vista/7/8: C:\windows\system32\rstrui.exe and press Enter
Step 4> Restore
Follow all steps to restore or recover your computer system to an earlier time and date (restore point), before infection.
Please note that chances are this virus may delete all of your stored restore points and then you may need to switch to option 2 to try the troubleshoot now.
Step 5> Scan malware and restart
Recommended step: To return a smooth running OS after virus removal and ensure any leftovers or invalid registry keys removed, you may need a system cleaner/optimizer like Cloud System Booster (download:www.dotfab.com/download_csb.html) to fully clean up your system files and optimize your system performance.
Removal Option 2-Remove the Ransomware using Anvi Rescue Disk
In most cases of computer infected by ransomware, your PC would be totally blocked from any operation, including safe mode runing. Then, you can use the Anvi Rescue Disk to fix the issue together with the antimalware Anvi Smart Defender. Some patience and time is needed for this removal emthod. If any question in the process, please feel free to send your email below to our online Technical Support for timely help.
Below is a video of ransomware removal using Anvi Rescue Disk for your reference.
Step 1> Download the Anvi Rescue Disk iso image file
Download the Anvi Rescue Disk iso image file Rescue.iso and the USB disk production tool BootUsb.exe from Anvisoft official site. (Both are packaged in the file offered to download below.)
Direct download link: http://www.anvisoft.com/software/rsd/
Please kindly note that Rescue.iso is a large file to download; please be patient while it downloads.
Step 2> Record the Anvi Rescue Disk iso image to USB drive.
You can also record the iso image to a CD/DVD. We will introduce the steps to record iso image to a CD/DVD in following guide.
To record the Anvi Rescue Disk iso image to USB drive:
1. Firstly find a clean computer with correct internet connection and then connect your USB driver to the clean computer. You’d better backup your important data and format your USB drive before using it to record the iso image.
2. Locate your download folder and double-click on BootUsb.exe to start it. And then click “Choose File” button to browser into your download folder and select Rescue.iso file as your source file.
3. Select the path of USB drive, such as Drive H:
4. Click “Start Burning” to start the burn of USB Rescue Disk boot drive.
5.Please close BootUsb.exe tool after you successfully burn the file to the USB drive when you get the following message.
Now, you have bootable Anvi Rescue Disk to repair your computer.
You can also record Anvi Rescue Disk iso image to a DV/DVD. Any CD/DVD record software is fine for burn iso image. If you don’t have any, you can download and install Nero Burning ROM and ImgBurn. Here we will use Nero Burning ROM for demonstration purpose.
Please open and start Nero Burning ROM and select Burn Image from the drop-down menu of the Recorder.
1. Locate your download folder and select Rescue.iso file as your source file and then click Open button.
2. Click Burn button to start record the iso image. After a few minutes, you will have a bootable Anvi Rescue Disk to repair your computer.
Step 3> Configure your infected computer to boot from the USB drive/DV/DVD
Restart your infected computer and configure it to boot from USB drive/DV/DVD that recorded Anvi Rescue Disk.
Basically , you can use F8 to load USB boot menu.
For different motherboard, you may need to use the Delete or F2, F11 keys, to load the BIOS menu. Normally, the information on how to enter the BIOS menu is displayed on the screen at the start of the OS boot.
The keys F1, F8, F10, F12 might be used for some motherboards, as well as the following key combinations:
- • Ctrl+Esc
- • Ctrl+Ins
- • Ctrl+Alt
- • Ctrl+Alt+Esc
- • Ctrl+Alt+Enter
- • Ctrl+Alt+Del
- • Ctrl+Alt+Ins
- • Ctrl+Alt+S
If you can enter Boot Menu directly then simply select your CD/DVD-ROM as your 1st boot device.
If you can’t enter Boot Menu directly then simply use Delete key to enter BIOS menu. Select Boot from the main BIOS menu and then select Boot Device Priority. After that, set USB drive or CD/DVD-ROM as your 1st Boot Device. Save changes and exist BIOS menu.
Step> 4 Boot your computer from Anvi Rescue Disk.
After that let’s boot your computer from Anvi Rescue Disk.
1. Restart your computer. After restart, a message will appear on the screen: press any key to enter the menu. So, press Enter or any other key to load the Anvi Rescue Disk
2. please selected your preferred language and press Enter to continue.
Step> 5 Run the Anvi Rescue Disk to scan and repair.
1. Now you are in the mini Operating system, please double-click Rescue tool to start Anvi Rescue disk.
Important note: make sure that your computer is connected to network connection before you run a scan on your computer. If you fail to connect your computer to Internet, please check the tutorial on network configuration in this article: Network Troubleshooting Tips for Ransomware Removal Using Anvi Rescue Disk
2. Please run a full scan by clicking the “Scan Computer” button in the middle of the program to detect and kill the PC lockup virus.
3. Clicking “Fix Now” to Remove the detected threats detected by Anvi Rescue Disk.
4. Switch to Repair tab. Scan and fix the registry error with the “Repair” module of Anvi Rescue Disk.
Important Notice: You must repair the registry error after kill the virus. Otherwise, you would be disabled to boot your Windows without fixing registry damaged by the virus.
Step>6 Download Anvi Smart Defender antimalware to ensure a clean computer.
After the repair, your computer should be clean and resuced from the evil claw of the ransomware infection. However, many professionally crafted ransomware variants have evolved to be very persistant, that is to say, harder to remove, so you are highly recommended to download the antimalware Anvi Smart Defender by clicking Yes button on the prompted window to fulfill the download.
After the download, please restart your computer to normal Windows mode and then go to the folder: C:\Users\[username]\Downloads
Find the downloaded file asdsetup.exe and double click its file to install it and then start it to perform a full scan on your computer sytem, in order to ensure the computer is clean from any associated infections or leftovers.
After the scan, remove any detected infections and then you can have a clean computer now.
Maintain/Optimize System Performance (Recommended)
To maintain your computer system after the virus removal, you are highly recommended to use a system optimizer like Cloud System Booster to fully boost your computer performance by throwing out junk files, fixing registry errors, optimizing system services and cleaning application files. You can directly download the Cloud System Booster with convenience here: www.dotfab.com/download_csb.html
Cloud System Booster purchase link: www.dotfab.com/upgrade_csb.php
You can either download the free version or upgrade it to paid version for basic system maintenance use and upgraded system optimizing efficiency.
For Deep Optimization, hard disk defragment may be a good idea and a tool like Anvi Ultimate Defrag is helpful. This disk defragment provides all-round solutions to defrag your hard disk for better performing computer system.
Anvi Ultimate Defrag (Trial version) download link: www.dotfab.com/download_aud.html
Anvi Ultimate Defrag purchase link: www.dotfab.com/upgrade_aud.php
Screenshot of Anvi Ultimate Defrag