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Remove FBI “System Failure” Lock Screen (Computer Blocked Virus Removal Guide)

Computer blocked with a warning like “All Activities of this computer has been recorded. All your files are encrypted. Don’t try to unlock your computer!” notification from the FBI (Federal Bureau of Investigation. Read more to get rid of this nasty ransomware infection using the provided ransomware removal guide in this article.

 

What is FBI System Failure Lock Screen Virus?


FBI System Failure lock screen virus, aka FBI Reloadit Pack Virus, is categorized as a ransomware. Like many other ransomware infections in the wild, it infects computer, locking the entire system so as to ask for a ransom to unlock the system. It infiltrates in, locks the victim user totally out of the computer OS and displays a fake alert in name of FBI and other related authorities claims that the computer is blocked because of several reasons like copyrighted content using, distributing porn files or other illegal activities alike that the computer is involved in. That may sound scary but it’s just scam by cyber crooks for money. Everyone should just be aware of this and never believe that.

 

The screenshot of FBI System Failure lock screen

System-failure-scam

 

 

Distribution

 

This threat is distributed through several means. Malicious websites, or legitimate websites that have been compromised, may drop this trojan onto a compromised computer. This drive-by-download often happens surreptitiously. Another method used to propagate this type of malware is spam email containing infected attachments or links to malicious websites. The threat may also be downloaded manually by tricking the user into thinking they are installing a useful piece of software.

The FBI “System Failure” virus is also prevalent on peer-to-peer file sharing websites and is often packaged with pirated or illegally acquired software.

 

Symptoms of Having FBI System Failure Ransomware Infection

 

Once installed on your computer, the FBI “System Failure” virus will display a bogus notification that pretends to be from the European Police Office, and states that your computer has been blocked due to it being involved with the distribution of pornographic material, SPAM and copyrighted content.

The FBI “System Failure” virus will lock you out of your computer and applications, so whenever you’ll try to log on into your Windows operating system or Safe Mode with Networking, it will display instead a lock screen asking you to pay a non-existing fine of $300 in the form of a REloadit or MoneyPak code.

Furthermore, to make this alert seem more authentic, this virus also has the ability to access your installed webcam, so that the bogus FBI “System Failure” notification shows what is happening in the room.

The FBI “System Failure” virus locks the computer and, depending on the user’s current location, displays a localized webpage that covers the entire desktop of the infected computer and demands payment for the supposed possession of illicit material.

Cyber criminals often updated the design of this lock screen, however you should always keep in mind that the Federal Bureau of Investigation will never lock down your computer or monitor your online activities.
The message displayed by the threat can be localized depending on the user’s location, with text written in the appropriate language:

System Failure
Federal Bureau of Investigation
All Activities of this computer has been recorded. All your files are encrypted. Don’t try to unlock your computer!
Your PC is blocked due to at least one of the reasons specified below.
Copyright and Related Rights law (Video, Music, Software) and illegally using and distributing copyrighted content, thus infringing Article I, Section B, Clause 8, also known as the Copyright of the Criminal Code of the United States of America.
Article 202 of the criminal provides for deprivation of liberty for two or twelve yours.
Illegal access has been initiated from your PC without your knowledge or consent, your PC may be infected by malware, thus you are violating the law On Neglectful Use of personal Computer. Article 210 of the Criminal Code provides for a fine of up to $100,000 and/or a deprivation of liberty for four to nine years.
Pursuant to the amendment to the Criminal of United States of America of May 28,2011, this law infringement (if it is not repeated – first time) may be considered as conditional in case you pay the fine to the state.
Fines may only be paid within 24 hours after the infringement. As soon as 24 hours elapse, the possibility to pay the fine expires, and a criminal case is initiated against you automatically within the next 24 hours!
To unlock the computer, you must pay the fine through REloadit Pack of $300.
To unlock your computer locked by the United States Cyber Security REloadit Pack fine Virus and to avoid other legal consequences, you are obligated to pay a release fee of $300. Payable through REloadit Pack via Walmart Card or Kmart Card etc. After successful payment, your computer will automatically unlock.

The FBI “System Failure” lock screen is a scam, and all you should do is to ignore any alerts that this malicious software might generate.

Under no circumstance should you send any Ukash or Paysafecard code to these cyber criminals, and if you have, you can request a refund, stating that you are the victim of a computer virus and scam.

 

Most-spread Ransomware Infections 2013:

FBI Moneypak virusDepartment of Justice Moneypak virusFBI CyberCrime Division virusYour Computer Has Been Blocked virusRelodit virusICE Cyber Crime Center Moneypak virusUnited States Courts virusFBI “System Failure” virusInternational Cyber Security Protection Alliance virusSpamhaus Moneypak virusJoint Chiefs of Staff Moneypak virusMoneygram virusComputer Crime and Intellectual Property Section CCIPS virusU.S. Department of Homeland Security Moneypak virusFBI Cybercrime Division ICSPA virusUnited States Cyber Security virusFBI Department of Defense virusMandiant U.S.A. Cyber Security virusInternational Police Association ( I.P.A ) virusMinistry of Public Safety Canada virus (a.k.a. Canadian Association of Chiefs of Police virus)Royal Canadian Mounted Police virusMinistry of Public Safety Canada virusAFP Ukash virusAMCA, ACC ransomwareInternet Police Department virusPCeU virusCheschire Police Authority virusEuropol Interpol virusUnited Kingdom Police virusSerious (Serios) Organised Crime Agency virus,Guardians of the Peace of Ireland Garda virus,  Centre for Critical Infrastructure Protection (CCIP) virusNew Zealand e-Crime lab virusArma dei Carabinieri virusPolícia de Segurança Publica Portuguese VirusNSA Internet Surveillance Program PRISM virusInterpol Department of Cybercrime virusFBI Anti-Piracy Warning Moneypak virusChild Pornography computer blocked virusPRISM Your Computer Has Been Locked virusMetropolitan British Police Interpol virus, etc.

 

Deny Flash

Most ransomware exploits Java or Flash vulnerabilities to load the malicious code. In some cases denying or disabling flash on your system may suspend some of the Child Pornography ransomware and enable the user to navigate through the infected system.

If this not a necessity for removal, skip to the removal options below these steps. To disable (deny) flash

1.Visit:http://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html

Deny-Flash

 

2. Select the “Deny” radio option

3. Proceed to a removal option (detailed below).

 

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How to Remove FBI “System Failure” Lock Screen (Ransomware Removal Guide)

 

This tutorial suits the removal of Ukash, PaysafeCard, MoneyPak and CashU ransomware.

Generally there are two situations when your computer got infected with this  ransomware. One is that you can still boot your computer to safe mode and the another one is not. According to this, there are two removal options for each situation for you to choose.

Removal Option 1-Safe Mode with Command Prompt Restore

 

Step 1> Launch your PC into Safe Mode with Command Prompt.

 

Remove all floppy disks, CDs and DVDs from your computer, and restart. During the start, keep pressing F8 key till the Advanced Windows Options Menu shows up and then use the arrow key on the keyboard to highlight the Safe Mode with Command Prompt option and then press EnterSee detailed instructions on how to boot Windows to Safe Mode

 

1

 

Note: make sure you login your computer with administrative privileges. (login as admin)

 

Step 2> Type explorer to access

 

Once the Command Prompt window appears you only have few seconds to type “explorer” and hit Enter. If you fail to do so within 2-3 seconds, the ransomware virus will not allow you to type anymore.

 

Command Prompt window

 

 

Step >3 Once Windows Explorer shows up browse to:

  • Win XP: C:\windows\system32\restore\rstrui.exe and press Enter
  • Win Vista/7/8: C:\windows\system32\rstrui.exe and press Enter

3

 

Step 4> Restore

 

Follow all steps to restore or recover your computer system to an earlier time and date (restore point), before infection.

4

 

Please note that chances are this virus may delete all of your stored restore points and then you may need to switch to option 2 to try the troubleshoot now.

 

Step 5> Scan bad leftovers and restart

 

Download, install, update and run the antimalware Anvi Smart Defender (direct download: www.dotfab.com/download_asd.html) to scan out and remove the bad leftovers in case it turns back. And then restart the computer to ensure the computer is all right.

BTW: after the virus removal, you are highly recommended to maintain/optimize your computer system using a tool like Cloud System Booster Cloud System Booster (download:www.dotfab.com/download_csb.html). It is a computer system cleaner/optimizer which can basically maintain your system performance. If you want a deep optimization, hard disk defragment would be a good idea. You may try the Anvi Ultimate Defrag (downoad:www.dotfab.com/download_aud.html) for efficiency defragment if the need arises.

 

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Removal Option 2-Remove the Ransomware using Anvi Rescue Disk

 

In most cases of computer infected by ransomware,  your PC would be totally blocked from any operation, including safe mode runing. Then, you can use the Anvi Rescue Disk to fix the issue together with the antimalware Anvi Smart Defender.  Some patience and time is needed for this removal emthod. If any question in the process, please feel free to send your email below to our online Technical Support for timely help.

 

Below is a video of ransomware removal using Anvi Rescue Disk for your reference.

 

Step 1> Download the Anvi Rescue Disk iso image file

 

Download the Anvi Rescue Disk iso image file Rescue.iso and the USB disk production tool BootUsb.exe from Anvisoft official site. (Both are packaged in the file offered to download below.)

Direct download link: http://www.anvisoft.com/software/rsd/

Please kindly note that Rescue.iso is a large file to download; please be patient while it downloads.

 

Step 2> Record the Anvi Rescue Disk iso image to USB drive.

 

You can also record the iso image to a CD/DVD. We will introduce the steps to record iso image to a CD/DVD in following guide.

 

To record the Anvi Rescue Disk iso image to USB drive:

1. Firstly find a clean computer with correct internet connection and then connect your USB driver to the clean computer. You’d better backup your important data and format your USB drive before using it to record the iso image.

2. Locate your download folder and double-click on BootUsb.exe to start it. And then click “Choose File” button to browser into your download folder and select Rescue.iso file as your source file.

USB burning

 

3. Select the path of USB drive, such as Drive H:

4. Click “Start Burning” to start the burn of USB Rescue Disk boot drive.

5.Please close BootUsb.exe tool after you successfully burn the file to the USB drive when you get the following message.

2

 

Now, you have bootable Anvi Rescue Disk to repair your computer.

 

——Alternative Option

 

You can also record Anvi Rescue Disk iso image to a DV/DVD. Any CD/DVD record software is fine for burn iso image. If you don’t have any, you can download and install Nero Burning ROM and ImgBurn. Here we will use Nero Burning ROM for demonstration purpose.

Please open and start Nero Burning ROM and select Burn Image from the drop-down menu of the Recorder.

CD/DVD recorder

 

1. Locate your download folder and select Rescue.iso file as your source file and then click Open button.

9

 

 

2. Click Burn button to start record the iso image. After a few minutes, you will have a bootable Anvi Rescue Disk to repair your computer.

 

burn compiliation

 

Step 3> Configure your infected computer to boot from the USB drive/DV/DVD

 

Restart your infected computer and configure it to boot from USB drive/DV/DVD that recorded Anvi Rescue Disk.

Basically , you can use F8 to load USB boot menu.

For different motherboard, you may need to use the Delete or F2, F11 keys, to load the BIOS menu. Normally, the information on how to enter the BIOS menu is displayed on the screen at the start of the OS boot.

boot menu instruction

 

The keys F1, F8, F10, F12 might be used for some motherboards, as well as the following key combinations:

  • • Ctrl+Esc
  • • Ctrl+Ins
  • • Ctrl+Alt
  • • Ctrl+Alt+Esc
  • • Ctrl+Alt+Enter
  • • Ctrl+Alt+Del
  • • Ctrl+Alt+Ins
  • • Ctrl+Alt+S

If you can enter Boot Menu directly then simply select your CD/DVD-ROM as your 1st boot device.

If you can’t enter Boot Menu directly then simply use Delete key to enter BIOS menu. Select Boot from the main BIOS menu and then select Boot Device Priority. After that, set USB drive or CD/DVD-ROM as your 1st Boot Device. Save changes and exist BIOS menu.

 

Step> 4 Boot your computer from Anvi Rescue Disk.

 

After that let’s boot your computer from Anvi Rescue Disk.

1. Restart your computer. After restart, a message will appear on the screen: press any key to enter the menu. So, press Enter or any other key to load the Anvi Rescue Disk

2. please selected your preferred language and press Enter to continue.

Anvi Rescue disk language setting

 

Step> 5 Run the Anvi Rescue Disk to scan and repair.

 

1. Now you are in the mini Operating system, please double-click Rescue tool to start Anvi Rescue disk.

Anvi Rescue Disk
Important note: make sure that your computer is connected to network connection before you run a scan on your computer. If you fail to connect your computer to Internet, please check the tutorial on network configuration in this article: Network Troubleshooting Tips for Ransomware Removal Using Anvi Rescue Disk

Connection established

 

2. Please run a full scan by clicking the “Scan Computer” button in the middle of the program to detect and kill the PC lockup virus.

 

Anvi Rescue disk scan

 

3. Clicking “Fix Now” to Remove the detected threats detected by Anvi Rescue Disk.

Anvi Rescue disk fix now

 

4. Switch to Repair tab. Scan and fix the registry error with the “Repair” module of Anvi Rescue Disk.

 

Anvi Rescue disk repair

 

Important Notice: You must repair the registry error after kill the virus. Otherwise, you would be disabled to boot your Windows without fixing registry damaged by the virus.

 

Step>6 Download Anvi Smart Defender antimalware to ensure a clean computer.

 

After the repair, your computer should be clean and resuced from the evil claw of the ransomware infection. However, many professionally crafted ransomware variants have evolved to be very persistant, that is to say, harder to remove, so you are highly recommended to download the antimalware Anvi Smart Defender by clicking Yes button on the prompted window to fulfill the download.

 

Download ASD in Rescue Disk

 

After the download, please restart your computer to normal Windows mode and then go to the folder: C:\Users\[username]\Downloads

Find the downloaded file asdsetup.exe and double click its file to install it and then start it to perform a full scan on your computer sytem, in order to ensure the computer is clean from any associated infections or leftovers.

After the scan, remove any detected infections and then you can have a clean computer now.

 

BTW: after the virus removal, you are highly recommended to maintain/optimize your computer system using a tool like Cloud System Booster Cloud System Booster (download:www.dotfab.com/download_csb.html). It is a computer system cleaner/optimizer which can basically maintain your system performance. If you want a deep optimization, hard disk defragment would be a good idea. You may try the Anvi Ultimate Defrag (downoad: www.dotfab.com/download_aud.html) for efficiency defragment if the need arises.