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Remove U.S. Department of Homeland Security Ransomware (Moneypak Scam Removal Guide)

Can Homeland Security block my PC? Can it be real that “Your computer has been locked” by U.S. Department of Homeland Security National Cyber Security Division due to violation of the Law of United States of America, Article 164. Pornography involving children; Article 171.Copyright and Article 113 the use of unlicensed software…? Don’t be tricked by such a ransomware scam and read more here to get rid of the Homeland Security lock screen without any payment to the cyber criminals.


 Table of Contents:

>What is U.S. Department of Homeland Security Moneypak Virus?
>Symptoms of U.S. Department of Homeland Security Ransomware Infection
>U.S. Department of Homeland Security Ransomware Removal Guide
>Propagation of U.S. Department of Homeland Security Ransomware
>Ransomware Prevent Tips

What is U.S. Department of Homeland Security Moneypak Virus?


U.S. Department of Homeland Security Moneypak virus is actually a piece of ransomware that has nothing to do with either the U.S. Department of Homeland Security National Cyber Security Division. As you may know that ransomware have been spread as a big threat in the wild for years and this time cyber crooks just exploits the name of the Homeland Security to scam on users for money. Once infected, you will get your Windows system locked up and instead there comes out the bogus notification in name of Homeland Security National Cyber Security Division and this lock screen will say as follows:

A Screenshot of Homeland Security Ransomware




US Department of homeland Security
Homeland Security
National Cyber Security Division
The work of your computer has been suspended on the grounds of the violation of the law of the United States of America.
Article 164. Pornography involving children. Article 171. Copyright. Article 113. The use of unlicensed software.

To unlock the computer you are obliged to pay a fine of $300. You must pay the fine through MoneyPak. You have 48 hours to pay the fine. If the fine has not been paid, you will become the subject of criminal prosecution with ought the right to pay the fine. The Department for the Fight Against Cyber activity will confiscate your computer and that You to Court.

Bear in mind, this alert is fake. It is totally a ransomware scam to swindle your money. Whenever you get sight of such a lock screen, ignore it and instantly move to below ransomware removal guide to get rid of this nasty computer virus infection. If any question, feel free to get timely help by emailing us below.


Also be aware of this newly detected version of Homeland Security ransomware lock screen:



Symptoms of U.S. Department of Homeland Security Ransomware Infection


  • 1. Once you get infected the Homeland Security ransomware, your desktop freezes and a full screen of bogus notification display to pretend it from the decent institution. And you are totally locked out of the computer.
  • 2. Every time you restart the computer to troubleshoot, the lock screen will appear in seconds. And in majority of cases, the frozen desktop comes out even if you attempt to start the computer to safe mode for troubleshooting. That is to say, the safe mode operation is also blocked.


Chances are some infections doesn’t infiltrate appropriately and you will see a white screen instead of the Homeland Security lock screen due to some reasons. However, this rarely happens.


Similar Ransomware Spread in United States of America:

FBI Moneypak virus, Department of Justice Moneypak virus, FBI CyberCrime Division virus, Your Computer Has Been Blocked virus, Relodit virus, ICE Cyber Crime Center Moneypak virus, United States Courts virus, FBI “System Failure” virus, International Cyber Security Protection Alliance virus, Spamhaus Moneypak virus, Joint Chiefs of Staff Moneypak virus, Moneygram virus, Computer Crime and Intellectual Property Section CCIPS virus, etc.



U.S. Department of Homeland Security Ransomware Removal Guide


This tutorial suits the removal of Ukash, PaysafeCard, MoneyPak and CashU ransomware.

Generally there are two situations when your computer got infected with this  ransomware. One is that you can still boot your computer to safe mode and the another one is not. According to this, there are two removal options for each situation for you to choose.


    • If your computer can still be booted into safe mode, and the system restore points are not deleted by the infection, you can choose this option for the ransomware removal.


  • This method is the final solution for deep infection that you computer system is totally blocked from even the safe mode running or all system restore points are deleted by the infection.


Deny Flash

Most ransomware exploits Java or flash vulnerabilities to load the malicious code. In some cases denying or disabling flash on your system may suspend the U.S. Department of Homeland Security Moneypak virus and enable the user to navigate through the infected system. If this not a necessity for removal, skip to the removal options below these steps. If any questions in the process, just feel free to contact us for timely help via email below.

To disable (deny) flash 

2. Select the “Deny” radio option

3. Proceed to a removal option (detailed below)

Removal Option 1-Safe Mode with Command Prompt Restore


step1 Launch your PC into Safe Mode with Command Prompt.

During the start, keep pressing F8 key till the Advanced Windows Options Menu shows up and then use the arrow key on the keyboard to highlight the Safe Mode with Command Prompt option and then press EnterSee detailed instructions on how to boot Windows to Safe Mode





Note: make sure you login your computer with administrative privileges. (login as admin)


step2Type explorer to access


Once the Command Prompt window appears you only have few seconds to type “explorer” and hit Enter. If you fail to do so within 2-3 seconds, the ransomware virus will not allow you to type anymore.


Command Prompt window



step3 Once Windows Explorer shows up browse to:
  • Win XP: C:\windows\system32\restore\rstrui.exe and press Enter
  • Win Vista/7: C:\windows\system32\rstrui.exe and press Enter
  • Win 8C:\windows\system32\rstrui.exe and press Enter





Follow all steps to restore or recover your computer system to an earlier time and date (restore point), before infection.



step5Scan malware and restart


Download, install, update and run the antimalware Anvi Smart Defender . Remove all threats detected and reboot your PC.

Click the button to download Anvi Smart Defender

Free DownloadFree Download


Removal Option 2-Remove the Ransomware using Anvi Rescue Disk


In most cases of computer infected by ransomware,  your PC would be totally blocked from any operation, including safe mode running. Then, you can use the Anvi Rescue Disk to fix the issue together with the antimalware Anvi Smart Defender.  Some patience and time is needed for this removal emthod. If any question in the process, please feel free to send your email below to our online Technical Support for timely help.


Below is a video of ransomware removal using Anvi Rescue Disk for your reference.


step1Download the Anvi Rescue Disk iso image file


Download the Anvi Rescue Disk iso image file Rescue.iso and the USB disk production tool BootUsb.exe from Anvisoft official site. (Both are packaged in the file offered to download below.)

Free DownloadFree Download

Please kindly note that Rescue.iso is a large file to download; please be patient while it downloads.


step2Record the Anvi Rescue Disk iso image to USB drive.


You can also record the iso image to a CD/DVD. We will introduce the steps to record iso image to a CD/DVD in following guide.


To record the Anvi Rescue Disk iso image to USB drive:

1. Firstly find a clean computer with correct internet connection and then connect your USB driver to the clean computer. You’d better backup your important data and format your USB drive before using it to record the iso image.

2. Locate your download folder and double-click on BootUsb.exe to start it. And then click “Choose File” button to browser into your download folder and select Rescue.iso file as your source file.

USB burning


3. Select the path of USB drive, such as Drive H:

4. Click “Start Burning” to start the burn of USB Rescue Disk boot drive.

5.Please close BootUsb.exe tool after you successfully burn the file to the USB drive when you get the following message.



Now, you have bootable Anvi Rescue Disk to repair your computer.


——Alternative Option


You can also record Anvi Rescue Disk iso image to a DV/DVD. Any CD/DVD record software is fine for burn iso image. If you don’t have any, you can download and install Nero Burning ROM and ImgBurn. Here we will use Nero Burning ROM for demonstration purpose.

Please open and start Nero Burning ROM and select Burn Image from the drop-down menu of the Recorder.

CD/DVD recorder


1. Locate your download folder and select Rescue.iso file as your source file and then click Open button.




2. Click Burn button to start record the iso image. After a few minutes, you will have a bootable Anvi Rescue Disk to repair your computer.


burn compiliation


step3Configure your infected computer to boot from the USB drive/DV/DVD


Restart your infected computer and configure it to boot from USB drive/DV/DVD that recorded Anvi Rescue Disk.

Basically , you can use F8 to load USB boot menu.

For different motherboard, you may need to use the Delete or F2, F11 keys, to load the BIOS menu. Normally, the information on how to enter the BIOS menu is displayed on the screen at the start of the OS boot.

boot menu instruction


The keys F1, F8, F10, F12 might be used for some motherboards, as well as the following key combinations:

  • • Ctrl+Esc
  • • Ctrl+Ins
  • • Ctrl+Alt
  • • Ctrl+Alt+Esc
  • • Ctrl+Alt+Enter
  • • Ctrl+Alt+Del
  • • Ctrl+Alt+Ins
  • • Ctrl+Alt+S

If you can enter Boot Menu directly then simply select your CD/DVD-ROM as your 1st boot device.

If you can’t enter Boot Menu directly then simply use Delete key to enter BIOS menu. Select Boot from the main BIOS menu and then select Boot Device Priority. After that, set USB drive or CD/DVD-ROM as your 1st Boot Device. Save changes and exist BIOS menu.


step4Boot your computer from Anvi Rescue Disk.


After that let’s boot your computer from Anvi Rescue Disk.

1. Restart your computer. After restart, a message will appear on the screen: press any key to enter the menu. So, press Enter or any other key to load the Anvi Rescue Disk

2. please selected your preferred language and press Enter to continue.

Anvi Rescue disk language setting


step5Run the Anvi Rescue Disk to scan and repair.


1. Now you are in the mini Operating system, please double-click Rescue tool to start Anvi Rescue disk.

Anvi Rescue Disk
Important note: make sure that your computer is connected to network connection before you run a scan on your computer. If you fail to connect your computer to Internet, please check the tutorial on network configuration in this article: Network Troubleshooting Tips for Ransomware Removal Using Anvi Rescue Disk

Connection established


2. Please run a full scan by clicking the “Scan Computer” button in the middle of the program to detect and kill the PC lockup virus.


Anvi Rescue disk scan


3. Clicking “Fix Now” to Remove the detected threats detected by Anvi Rescue Disk.

Anvi Rescue disk fix now


4. Switch to Repair tab. Scan and fix the registry error with the “Repair” module of Anvi Rescue Disk.


Anvi Rescue disk repair


Important Notice: You must repair the registry error after kill the virus. Otherwise, you would be disabled to boot your Windows without fixing registry damaged by the virus.


step6Download Anvi Smart Defender antimalware to ensure a clean computer.


After the repair, your computer should be clean and resuced from the evil claw of the ransomware infection. However, many professionally crafted ransomware variants have evolved to be very persistant, that is to say, harder to remove, so you are highly recommended to download the antimalware Anvi Smart Defender by clicking Yes button on the prompted window to fulfill the download.


Download ASD in Rescue Disk


After the download, please restart your computer to normal Windows mode and then go to the folder: C:\Users\[username]\Downloads

Find the downloaded file asdsetup.exe and double click its file to install it and then start it to perform a full scan on your computer sytem, in order to ensure the computer is clean from any associated infections or leftovers.

After the scan, remove any detected infections and then you can have a clean computer now.


Recommended step:

To return a smooth running computer system after the virus removal, you are highly recommended to use a system optimizer like Cloud System Booster to fully boost your computer performance by throwing out junk files, fixing registry errors, optimizing system services and cleanning application files. Click the button to download Cloud System Booster free version.

Free DownloadFree Download


cloud system booster results

You can either download the free version or upgrade it to paid version for basic system maintenance use and upgraded system optimizing efficiency.

Propagation of U.S. Department of Homeland Security Ransomware


U.S. Department of Homeland Security ransomware is distributed via various Trojans and drive-by downloads. Cyber criminals are able to exploit the found security vulnerabilities on one’s computer and infiltrate it with such rogue message.
To prevent ransomware infections, proper precautions are necessary for everyone and the best way is to own trusted antivirus and antimalware. And also keep your computer system and all installed software up to date. Stay far away from those risky sites when you are surfing online.

Ransomware Prevent Tips


1. Timely install system security patches released by Microsoft.

As mentioned above that most ransomware trojans seek their ways into computer for scams by exploiting system vunlerabilities. Therefore to prevent such kind of infections, you are supposed to timely install pack of system patches released by Microsoft.

2. Enhance your computer security using an antimalware program

Also you are highly advised to avail enough computer protection solutions with antivirus, antimalware programs. Anvi Smart Defender would be a nice choice that coworks with your installed antivirus to enhance your online protection.

3. Be very careful when surfing online. 

There are various risks of scams online, so you should be very careful when you are visiting webpages. Stay far away from those malicious websites, often with exceeding ads or embarrasing contents, and phishing sites. Then how? Here we offer you an ad blocker-Anvi AD Blocker, which is developed to block annoying yet risky pop up ads, flash ads and malicious websites, phishing sites and even your unwanted websites.

A screenshot of Anvi AD Blocker

Please note that Anvi AD Blocker offers you only free trial use for 15 days. You can buy it now (price: $ 9.98 for 1year/PC) or you can use it for free in the antimalware Anvi Smart Defender professional version( price: $24.98 1year/PC) by upgrading the installed Anvi Smart Defender to pro version now.

Download and install trial or paid version of Anvi Ad Blocker.

Free DownloadFree Download Buy NowBuy Now

Regardless of all, you are supposed to turn on security features of the Internet browser when you are browsing online. See detailed instructions to turn on Security Features of IE, Firefox and Google Chrome.

Good luck and be safe online. For any question related to our recommended software or malware removal, feel free to email us below.

  • EvilGrins

    @EvilGrins: You actually have longer with the command prompt, even after the block slams down. Use the ALT-tab to re-select the command prompt window. Then hit ALT-Enter, that brings the command prompt out of windows and it fills the entire screen.
    It’s basically like being in old DOS, but as soon as you either exit out of it, or hit ALT-Enter again, you’re stuck with the block.
    The problem with the advice in the article above is it suggests opening explorer to perform actions to get rid of the Ransomware, but once explorer is open it’s behind the block where you can can’t completely access it. I’ve found you can still access it via hot-key combinations, but if you don’t know those (none of which are listed in this article) that doesn’t do anyone any good.
    In a fully ALT-Enter’d DOS I can manuever anywhere on my computer. None of the advice in the article above works to get rid of it, I got it last Friday and tried everything here, and in a few other articles, with no luck. What I’d need for real is the specific files that generate the Ransomware so I can goto where they are in DOS and delete them manually.
    I can be reached on twitter with the @ at the top of this comment.